At Apera Health, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website www.aperahealth.com.
1. Information We Collect
We collect the following types of personal information:
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Full name
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Email address
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Medical information provided during inquiries or consultations
2. How We Use Your Data
We use your personal information for the following purposes:
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To provide and manage medical consultations
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To analyze usage data for statistical purposes
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To improve our services and user experience
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To send relevant marketing communications (where legally permitted)
3. Data Access and Disclosure
Access to your personal data is strictly limited to authorized Apera Health employees. We do not share, sell, or rent your data to third parties.
4. Data Storage and Security
Your information is securely stored in our internal CRM (Customer Relationship Management) system. We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
5. User Rights
Currently, we do not provide a user-facing interface for accessing, correcting, or deleting your personal data. However, you may contact us directly for any requests regarding your data.
6. Data Retention
We retain your personal data for a period of 10 years, unless a longer retention period is required or permitted by law.
7. Legal Basis and Jurisdiction
This Privacy Policy is governed by the data protection laws of Turkey, in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK).
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: contact@aperahealthgroup.com
Phone: +90 850 241 70 78
Address: [Küçükbakkalköy Neighborhood, Nergis Street No: 11, Apera Plaza, Ataşehir, Istanbul, Turkey]